Delete your account
This page explains how to delete your Differently account and everything stored with it — permanently, from inside the app. It applies to the Differently mobile app, the web app at app.differently.work, and the Differently desktop app — they all use the same account.
- Open Settings → General → Delete account in the app. That is the whole process.
- Your account and everything in it are erased from our servers immediately. This is a deletion, not a deactivation — signing in again gives you a brand-new empty account.
- No reason needed. If you can't reach the app, email us instead — see section 2.
1. Delete your account in the app
In short: Settings → General → Delete account. It takes effect at once and cannot be undone.
- Open Differently and sign in, if you aren't already.
- Open Settings (the gear icon), then the General tab, and scroll to the bottom.
- Tap Delete account and confirm.
- Your account and all of its data are erased from our servers right away, and the app returns to the sign-in screen.
This cannot be undone. There is no grace period and no recovery — we do not keep a hidden copy of your account. If you sign in again afterwards with the same Google or Apple account, you get a completely new, empty account with none of your previous data.
If you want to keep a copy of anything, do it before you delete: your reports and statistics are visible in the app, and notes can be copied out.
2. If you can't get into the app
In short: Email us from the address you signed in with and we'll delete the account for you.
Lost the device, or can't sign in? Send an email to jamesko30601@gmail.com with the subject "Delete my Differently account", from the address linked to your account — we use that to verify the request is really yours. We delete the account and reply to confirm.
If you no longer have access to that email address either, write from any address and include enough detail for us to identify the account (the display name shown in the app and roughly when you signed up). We may ask follow-up questions before deleting anything.
3. What gets deleted
In short: Everything tied to your account — profile, tasks, sessions, notes, friends.
All of it is removed the moment you confirm, including the sign-in record itself, so the account no longer exists on our side.
| Data | What it is | Deleted |
|---|---|---|
| Account | Your sign-in record, email address, and account identifier | Yes |
| Profile | Display name, avatar, friend code, focus totals | Yes |
| App content | Tasks, projects, notes, canvas boards, settings, focus session history and statistics | Yes |
| Social | Friends list and pending friend requests, in both directions | Yes |
| Notifications | Push subscriptions and reminder preferences | Yes |
| Support | Feedback you sent from inside the app | Yes |
| Diagnostics | Error reports collected for reliability | Unlinked from you at the same moment — the report stays, the connection to your account is removed |
4. What we keep, and for how long
In short: Nothing identifying stays in our live systems. Encrypted backups expire within 60 days.
Your data is removed from our live systems immediately. Copies inside encrypted database backups expire on their own schedule and are gone within 60 days at the latest; we do not restore an individual account out of a backup. Records that no longer identify you — anonymised error reports, aggregate counts with no account link — may be kept indefinitely. Where a law requires us to retain a minimal record (for example a deletion log proving we honoured your request), we keep only that record and nothing else.
5. Related
For the full picture of what Differently collects and why, see the Privacy Policy. For anything else, email jamesko30601@gmail.com.